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Customer support · 7 days a week

WE ARE HERE
FOR YOU.

Have a question about CATDEO™? A problem with your order? Our team responds in less than 24 hours.

✉️
Email
Guaranteed response within 24 hours
contact@catdeo.com
⏰
Hours
Mon – Fri: 9am – 6pm
Sat – Sun: 10am – 4pm
🛡️
30-day guarantee
Full refund, no conditions
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A QUESTION?
A PROBLEM?
A COMPLIMENT?

Our team is made up of animal lovers. Every message is read and handled with care — no robots, no generic templates.

Human response in less than 24 hours Easy returns & refunds Personalized advice for your cat Real-time order tracking
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FREQUENTLY ASKED QUESTIONS

You will receive a confirmation email with a tracking link upon shipment. You can also visit our Track my order page.
Contact us using this form with your order number. Free returns within 30 days, full refund.
Log in to your customer account, "Subscriptions" section. Cancellation possible at any time, free of charge.
Yes — compatible with clay, silica, tofu, corn, wood, and biodegradable litter. Open, closed, and self-cleaning litter boxes.